Photographer Series: Over 40 Customer Experience Leader Spotlight

Say hello to the unstoppable Sandra! A bold strategist, powerhouse leader, and passionate advocate for inclusive success, she brings her whole self to the table—and helps her teams do the same. Sandra, we’re so honored to feature you in the 40 Over 40 Project!

Kansas City Portrait Spotlight: Meet Customer Experience Leader Sandra Bower

I’m Sandra Bower—an innovative client experience executive. With over two decades in high-tech, my superpower is building global customer experience strategies and leading high-performing CSM and Account Management teams.

I specialize in aligning customer success with sales operations to boost revenue and reduce churn. I design post-sales engagement strategies that fuel onboarding, adoption, expansion, and renewals—creating loyal, satisfied customers.

Kansas City Portrait Photography Celebrating Women in Leadership

I’m known for crafting customer journey strategies that tie directly to satisfaction, retention, and growth, while nurturing a customer-centric culture. I lead teams that consistently overachieve quotas through strategic coaching, deal negotiation, and account planning.

Whether it’s restructuring account management teams or building end-to-end renewal sales strategies, I thrive on solving complex challenges with solutions that drive results. I’m also deeply committed to fostering diverse, inclusive environments where people feel empowered to bring their full selves to the table.

If you are interested in our services – please let us know. We would love to have you!
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